Program of dematerialization of the processes of subscription, modification and cancellation of the offer’s customers of the individuals
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Context & objectives:
As part of the "Dematerialization" program, the "Digital Agency and CRM" division took charge of the project to set up the online electronic signature for offers subscribed through the BDDF (Contact Application) workstation.Following the scoping phase conducted in Q4 2015, the implementation of a first batch was launched in January 2016 and is currently in the implementation phase. The work is in progress and the production of this first batch is scheduled for November 2016
The project strives to: